Shipping policy
At Lerock Wood, we want your new item to reach you as quickly and smoothly as possible. All orders shipped within the United States are delivered free of charge, no minimum purchase required.
SHIPPING DESTINATION
This shipping policy applies exclusively to orders delivered within the United States. We do not currently offer international shipping.
ORDER PROCESSING & DELIVERY TIMES
Orders placed before 11:00 PM (EST) are queued for processing on the same day. Orders placed after this cutoff time will be processed on the next business day.
- Processing time: 1–3 business days
- Processing days: Monday to Friday
- Estimated total delivery time: 4–11 business days
Delivery times may vary slightly depending on your location and external logistics factors.
SHIPPING PARTNERS
We work with reliable regional and national carriers to ensure timely and secure delivery across the United States. The specific carrier may vary depending on your location and shipment requirements.
SHIPPING FEES
- Free shipping on all U.S. orders
- No minimum order value required
- No additional handling or delivery fees
All prices are displayed in USD.
DELIVERY ISSUES
If your order is delayed, missing, or arrives with any issues, please contact our customer support team as soon as possible at info@lerockwood.com. We'll work with the carrier to resolve the matter quickly.
ORDER TRACKING
Once your order has been dispatched, you'll receive a confirmation email with your tracking information. You can follow the progress of your shipment through our Order Tracking page.
QUESTIONS?
Visit our FAQ page or reach out to our customer support team at info@lerockwood.com, we're happy to help.